Digital Skills Development Officer









Ministry of Digital Economy & Entrepreneurship

Terms of Reference

Youth Technology and Jobs Project


Project Management Unit


Job Opening: Digital Skills Development Officer



I.     About the Youth, Technology, and Jobs (YTJ) Project



The Government of Jordan (GoJ) has received financing from the World Bank to implement the Youth, Technology, and Jobs (YTJ) project, which has become effective in April 2020. The YTJ project aims to improve digitally enabled income opportunities and expand digitized government services in Jordan. The project will build an impetus for private sector-led growth of the digital economy and make interventions to address specific constraints in the supply and demand sides of the digital economy. The project duration is five years. The Ministry of Digital Economy & Entrepreneurship (MoDEE) is the implementing agency of the YTJ project. The project components are:


Component 1 – Support the supply of digital skills in Jordan


  • Sub-component 1.1: Support private sector-led digital skills development. Support the establishment of the National Skills Council for Information and Communication Technology (NSC-ICT), as an independent (financially and administratively) legal entity, with a majority private sector board membership and representation from key public sector stakeholders, and with the mandate to: (a) conduct demand and supply side assessments; (b) establish national occupational standards; (c) qualify training service providers; (d) select and contract training service providers; (e) create, accredit, and disseminate on-line training materials; (f) conduct national awareness activities; (g) engage in monitoring and evaluation; and (h) establish comprehensive customer relationship management (CRM) system for the beneficiaries. The activities of the NSC-ICT will be coordinated with and, when required by vocational training law and regulations, approved by the Vocational and Technical Skills Development Corporation.


  • Sub-component 1.2: Enhance digital skills competencies for public school students. Introduce quality technology courses in public classrooms G7-12. The activities under this sub-component will aim to identify gaps in the existing information technology courses in schools, develop context-relevant technology learning assets, train teachers on the new courses and roll-out in a systematic way across public classrooms.


  • Sub-component 1.3: Provide working spaces in underserved communities through Tech Hubs. Support upgrading and equipping three to five technology hubs (Tech Hubs) as “for fee” venues for skilling programs, networking, and co-working spaces for trainers, entrepreneurs, freelancers, Civil Society Organizations (CSOs), and Business Process Outsourcing (BPO) businesses in nearby communities.


Component 2 – Support the expansion of digital sector and digital government services in Jordan


  • Sub-component 2.1: Support the expansion and access to market for digital firms and digital platforms. Provide incentive packages to support the growth plans of digital firms in underserved communities to help build and scale their activities and generate local job opportunities. Provide access to income opportunities in various tech and non-tech economic activities for individuals in the gig economy. The project will seek to increase the adoption of platforms by supporting CSOs in training individuals to access and offer their services on digital platforms and by conducting market outreach and awareness building, with a focus on underserved communities.


  • Sub-component 2.2: Support digital transformation of service delivery to citizens and businesses. Support activities designed to improve access to and quality of selected e-government services.  In addition to improving quality and cost efficiency of service, the government’s commitment to adopt a private sector-based delivery model for government e-services is expected to create business opportunities for local digital firms, which will provide an impetus for employment growth in the digital sector.


  • Sub-component 2.3: Support digitization of payments. Support the government commitment to advance penetration of digital payments in Jordan supporting e-payments for all applicable government services, with a focus on front-end services.


Component 3 - Project management & implementation support.


MoDEE established a Project Management Unit (PMU) at the MoDEE. The PMU (within MoDEE) has the overall fiduciary responsibility for project implementation and ensuring activities are executed in accordance with the Program Operational Manual (POM).


ToR Objective


The objective of this ToR is to identify and hire a Digital Skills Development Officer for the project.


The Digital Skills Development Officer will support the Digital Skills Manager with the preparation and implementation of activities under sub-component 1.1 “Establishing a digital skills training ecosystem with private sector involvement, sub-component 1.2 “Enhancing digital skills competencies for public school students”, and sub-component 1.3 “Providing working spaces in underserved communities through Tech Hubs”.


The Digital Skills Development Officer will support planning, managing, and coordinating activities under component 1.


II.     Responsibilities of the Digital Skills Development Officer


  1. Research, plan, organize, and coordinate project activities related to component 1
  2. Engage with internal and external key stakeholders to identify areas of need and follow up with appropriate actions


  1. Coordinate and follow up frequently on the project’s needs with officers at the Ministry of Labor (MoL), Vocational and Technical Skills Development Commission (VTSDC), Ministry of Education (MoE), and other relevant entities to the implementation of component 1 activities


  1. Draft terms of reference, bidding documents, and progress reports related to component 1
  2. Ensure quality control of consulting firms and individual consultants’ deliverables and outputs


  1. Provide the Monitoring and Evaluation Specialist, the Communication and Outreach Officer and other impact-focused stakeholders with all needed documentation and reporting
  2. Support in identifying, developing, and managing partnerships with local, regional, and global stakeholders; and maintain effective cooperation mechanisms concerning component 1
  3. Other duties as assigned


The Digital Skills Development Officer will report directly to the Digital Skills Development Manager


III.     Eligibility and Qualifications


  1. Prior work experience for a minimum of 2 years and a maximum of 8 preferably in projects coordination, or training programs coordination with international organizations.


  1. Strong project coordination skills demonstrated in the ability to use tools like Gantt charts, checklists, action plans, scheduling tools, etc. 
  2. Effective written and oral communication skills in Arabic and English. The digital skills development officer will be responsible for drafting reports and correspondence for multiple stakeholders. Accordingly, the digital skills development officer must have a working command of the English language.
  3. High level of cultural adaptability and sensitivity.
  4. Willingness to travel as needed.


IV.     Education Requirements


University Degree in Education, IT, Engineering, Languages, Business Administration or another relevant field.


V.     Duration of Assignment


The contract period is for one year, renewable up to 4 years. The Digital Skills Development Officer must diligently perform in a proper and efficient manner the duties set out within these TOR and any other task or responsibilities that may arise in relation to the proper management and delivery of the project.


VI.     Application


Only the most qualified and suitable candidates will be invited to undergo a performance task. Successful candidates will then be invited to interviews. Interested eligible individuals may submit their applications by 4 January, 2021 via the following link at Akhtaboot: